I would highly recommend Charles Grosvenor to anyone thinking about roof conversions. They are professional builders who truly understand and care about their customers. We had 2 roofs converted in past 6 months. The service is hassle-free and consistent from sales to aftercare. The team are professional, experienced, polite and very hard-working. Communications are excellent (f2f, calls and emails..). We had the director visiting on site regularly throughout the entire project to check the progress and quality, to ensure our requirements were met and our concerns were addressed. We particularly appreciate his practical and flexible approach where he truly puts our needs first with his years of experience in the area. We trust Charles Grosvenor – one of the best experience we had with builders.