Category Archives: Client Reviews

We pride ourselves on our craftsmanship and attention to detail when transforming a client’s loft into a useful and usable living space, so it’s most heartening when clients feel a level of satisfaction compelling them to write a review about our work.

November 22nd, 2013

Fabulous praise from Mr & Mrs Townend

We have received a fabulous email from Mr & Mrs Townend in Oxford upon the completion of their loft conversion. Mrs Townend wrote “We would like to thank you for all being such a brilliant company!  We are really pleased with our loft and, everyone we have been involved with have been helpful, friendly and…

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November 18th, 2013

Lovely comments from Mrs Bennett in West Hampstead

We have recently completed a fabulous loft conversion in West Hampstead and Mrs Bennett has completed our customer satisfaction survey and is very pleased with the end result. She says “The new loft looks great, I’m very pleased with it.  I was very happy with the team and found the whole experience much less stressful…

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November 13th, 2013

Kind Comments from Mr & Mrs Hope, Abingdon

We have recently completed a fabulous loft conversion in Tubney Wood, Abingdon and have received some lovely comments from Mr & Mrs Hope. Mr Hope said “the team we all polite and respectful.  Easy to communicate and work with” adding that the “project ran smoothly and mostly to time.  There was never any feeling of…

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October 16th, 2013

Kind words from Mr & Mrs McKechnie

We received our questionnaire back from a recently completed job in Coventry and our clients were very happy with the result. Mr McKechnie wrote: “Overall we feel we had an extremely positive experience, dealt with really friendly people throughout, felt much more personal than we expected it to be and our end result is brilliant. …

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September 6th, 2013

Mr & Mrs Chinn, Astwood Bank

Kind words recently received from Mr & Mrs Chinn after their loft conversation was completed….. “Thanks very much for an excellent job, on time, exactly what we asked, with minimum disruption to the rest of the house.  We are really impressed with the standard of the workmanship and organisation”. Why not call us for a…

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August 30th, 2013

Mr & Mrs Murtagh, Cheltenham

‘In an excellent company you have a number of employees who are simply outstanding. The service delivered surpassed our expectation at every stage of the build and we are delighted with the final loft conversion. A big thank you to you all, particularly Dave who even turned up on Sundays to keep the build on…

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August 22nd, 2013

Mr & Mrs Smith – Broadway – Review

Both Bobs (Conversion Crew) were hard working and courteous at all times. They were also helpful dealing with our requests. All works were completed to a high standard. They were very helpful in explaining the works procedures and we found ourselves looking forward to their visits. We were always given prompt service and information was…

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August 7th, 2013

Mr T. Lloyd. Oxford

I was very happy with the service and help from Russell in particular. Thank you

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July 15th, 2013

Mr & Mrs Fewell, Newent

We went to a large company that oversaw the development of trades as we did not have the local contacts that would enable us to project manage ourselves and our experience with Charles Grosvenor shows that we were right to do so, particularly on those occasions when there was the inevitable trouble shooting to be undertaken. We…

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March 2nd, 2013

Ms Cowell, Bicester

Really happy with the ‘big picture’ service. There were small niggles that have to be expected with a job like this but Andy, James and Paul were great and the office staff were awesome and always there. Thank you

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