Category Archives: Client Reviews

We pride ourselves on our craftsmanship and attention to detail when transforming a client’s loft into a useful and usable living space, so it’s most heartening when clients feel a level of satisfaction compelling them to write a review about our work.

July 15th, 2013

Mr & Mrs Fewell, Newent

We went to a large company that oversaw the development of trades as we did not have the local contacts that would enable us to project manage ourselves and our experience with Charles Grosvenor shows that we were right to do so, particularly on those occasions when there was the inevitable trouble shooting to be undertaken. We…

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March 2nd, 2013

Ms Cowell, Bicester

Really happy with the ‘big picture’ service. There were small niggles that have to be expected with a job like this but Andy, James and Paul were great and the office staff were awesome and always there. Thank you

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February 7th, 2013

Mr & Mrs Walters, Abingdon

We are very happy with the final result and the price was reasonable.  

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November 19th, 2012

Mr Dibb & Ms Thomas, Windsor

Overall we are really pleased and we have recommended you. Thank you

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September 2nd, 2012

Mr & Mrs Simpson, Marlow

Great work, could not be happier. Everyone at Charles Grosvenor wants the same thing: the best end result! They all do seem to care, we are very happy and would recommend to anyone. Russell gets things done, he is great to work with and very approachable. Thank you. 🙂

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June 8th, 2012

Mr & Mrs Patrick, Portsmouth

We would like to thank everyone for the professional way the work was carried out, all the trades people were very courteous and the work done was first class and all the mess was kept to a minimum. The communication from the office kept us well informed as to when the trades people were coming.

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May 4th, 2012

Mrs Bartlett, Amersham

I want to tell you how thrilled we are with our room, its so much better than we ever thought it could be! Everyone we had dealings with from your company were absolutely fantastic and the roofer who came also did a great job, thanks for organising that too. Thanks again so much to all…

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March 27th, 2012

Mr & Mrs Griffiths, Harborne

We would like to express our sincere thanks to everyone at Charles Grosvenor for the excellent job on our loft conversion, we are absolutely delighted with the result. The expertise and perfectionism of the whole building team was second to none and the communication and personal service from everyone in the office gave us reassurance all the…

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February 1st, 2012

Mr & Mrs Mosley, Solihull

The service was brilliant and nothing was too much trouble, there was hardly any intrusion into the house until the stairs were put in and there was a lot less mess than we had expected. The ‘Loft Team’ of Bob & Bob, who were the main guys on site, answered every question and got the answer.…

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January 10th, 2012

Mr & Mrs Mallinson, Oxford

We could not have wished for a smoother process, or for a better outcome. You did not just do a job, every member of your team thought about the detail, making additional suggestions which made the final loft room even better than we had originally imagined it. To say that we are ‘satisfied’ does not begin…

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