Category Archives: Client Reviews

We pride ourselves on our craftsmanship and attention to detail when transforming a client’s loft into a useful and usable living space, so it’s most heartening when clients feel a level of satisfaction compelling them to write a review about our work.

May 7th, 2019

We value feedback from our clients.

Mrs G from Kings Norton said ‘ After several weeks of disruption I am now very happy with the loft extension. The extra space has really added expanse to my ‘little’ house and the stairway approach is a clever design. The snagging issues took some time to resolve but Chris (the manager overseeing the job)…

+ read full article

April 2nd, 2019

Positive feedback from a satisfied customer.

Mr & Mrs B have sent us very positive feedback from their loft conversion. They rated our staff good and excellent and add the following lovely comment ‘Very pleased with all working on the loft. Overall, friendly and fairly considerate. Our toddler particularly liked ‘builder Josh’ and ‘builder Lewis’. Communication about who would come and…

+ read full article

March 6th, 2019

Excellent Feedback from Mr & Mrs G from Beaconsfield

Mr & Mrs G from Beaconsfield rated our Teams – builders, plasterer, plumber, electrician, supervisor, surveyor and office staff excellent on our Customer Satisfaction Survey. They chose to use Charles Grosvenor based on a recommendation after finding us on the internet, they found the staff friendly and helpful, the work was done with as little disruption…

+ read full article

March 6th, 2019

Another Happy Client

We received this lovely email along with final payment from Mr L from Amersham: ‘I’d just like to say how pleased we are with the job that Charles Grosvenor have done.  The loft conversion above the garage has added a very valuable extra facility to our house and looks great. Particular thanks to Paul Fairhurst,…

+ read full article

January 16th, 2019

Another great review, we value the feedback from our customers

We would definitely recommend Charles Grosvenor. After work done in the summer/autumn of 2018 we now have a lovely bedroom/playroom for a 3 year old at the top of our Edwardian terraced house, with a particularly nice new set of stairs leading up to it that look as if they’ve always been there. The company…

+ read full article

January 16th, 2019

Lovely feedback from a recently completed Loft.

I would highly recommend Charles Grosvenor to anyone thinking about roof conversions. They are professional builders who truly understand and care about their customers. We had 2 roofs converted in past 6 months. The service is hassle-free and consistent from sales to aftercare. The team are professional, experienced, polite and very hard-working. Communications are excellent…

+ read full article

January 15th, 2019

Mr & Mrs B from Winchester wrote this great review of our services.

Dear Russell We are very pleased with the outcome of the recent building works and would like to express our gratitude to you and all the team at Charles Grosvenor. From the initial visit from Paul, your site team, Darren and Bradley, the mechanical and electrical guys and your office support Hayley, Cara and others,…

+ read full article

October 26th, 2018

Customer Feedback

We have received more amazing feedback from our customers Mr H from Thatcham. Mr H had chosen Charles Grosvenor for their loft conversion from the ‘fantastic reviews, recommendations, examples of our previous work and our competitive prices! Contacting the office was a friendly & helpful experience’ as they were kept updated at all times throughout…

+ read full article

October 25th, 2018

Fantastic Feedback once again.

See below another great review from one of our happy customers. Enjoy your new conversion! “We recently had our loft conversion completed by Charles Grosvenor. From start to finish the project ran very smoothly and in a very professional manner. The standard of the workmanship from all trades was second to none and any communication…

+ read full article

October 24th, 2018

Brilliant Review!

See below the brilliant review left from one of our many satisfied customers! ‘We had our loft conversation done by Charles Grosvenor and the experience has been really great from start to finish. Prompt and professional sales process, speedy commencement date, great communication from the team in the office and the project management team and…

+ read full article